CITY COLLEGE OF SAN FRANCISCO
Student Focus Group Sessions
As part of a larger project aimed at updating and redesigning their student outreach, CCSF contracted FFG to coordinate a series of student focus group sessions. These sessions gave us the opportunity to connect personally with students about their experiences at CCSF, and gather their direct feedback on how they prefer to be contacted, informed and guided at every step of their academic journey – from registration through graduation.
Student Outreach
SERVICES
Focus Groups
Five-stage Focus Sessions with FFG
(User-centered Design)
Discovery:
Together we’ll explore your desired outcomes to find the right type of focus session for your project.Outreach:
We’ll help you strategize how to fill your focus groups, and design inclusive invitations for every communication channel.Focus Sessions:
We’ll plan and facilitate your virtual or in-person sessions,so you don’t have to.Data Analysis:
We take that individualized feedback, and transform it into actionable data.Exploration:
We explore our findings with your team, empowering you to keep the focus on your user.
Team Credits
GRAPHIC DESIGNER(S) AND ART
Annabelle Fuentes
Joyce Yin
PROJECT COORDINATOR(S)
Annabelle Fuentes
Lindsay Anglin
PRINCIPAL
Roy Robles